HOW WE WORK
A clear path from the first conversation.
Know what to expect, what information helps and when the scope of work will be agreed.
THE PROCESS
Thoughtful steps. Fewer unknowns.
01
Tell us the essentials
Share a short, non-confidential overview, the people or organizations involved and any relevant date. A general inquiry is a starting point, not an instruction to act.
02
Confirm the right fit
The firm considers whether the matter is within its practice and completes any necessary conflict and identity checks. Availability and the scope of an initial conversation are confirmed.
03
Have a focused conversation
Discuss the background, your priorities, possible routes and the information still needed. Bring the questions that matter most to you.
04
Agree the scope and fees
Before work starts, clarify the work included, who will handle it, the fee basis and any other costs. Engagement terms should record the agreement.
05
Keep the matter moving
Agree how updates will be shared, how decisions will be made and what each person needs to do. Raise changes in circumstances or deadlines promptly.
06
Close with a clear record
Confirm what has been completed, any remaining actions, the position on costs and how relevant documents or records will be handled.
BEFORE WE TALK
Start with a little clarity.
A few useful places to begin, wherever you are in the process.
Prepare for a conversation
Organize the essentials and the questions you want to ask.
Explore the checklist
Understand fees
Learn what to clarify about scope, estimates and other costs.
Read about fees
Find a quick answer
Practical information about getting started, meetings and working together.
Browse the FAQs